Conversational community = Better Products!
Matt Assay has an entry on the Open Source blog at InfoWorld titled "Cranky customers = better products?"
I think the term "Conversational Community" might be more appropriate than "cranky customers", but the point is still well taken. The more conversational (see "Cluetrain Manifesto") a community is the better the products! Maybe some crankyness can be thrown in for entertainment and motivation though :)
I only come up with this correlation because I was scamming a look at Ian's upcoming talk at Evans Data "DRC2" conference next week. In the talk, Ian is going to really hit on the point that "conversation" builds "community" and community builds success.
BTW - "Community" is not just one person or group talking amongst themselves ;). It implies many groups, including competitors, communicating openly in many different roles.
- Don
I think the term "Conversational Community" might be more appropriate than "cranky customers", but the point is still well taken. The more conversational (see "Cluetrain Manifesto") a community is the better the products! Maybe some crankyness can be thrown in for entertainment and motivation though :)
I only come up with this correlation because I was scamming a look at Ian's upcoming talk at Evans Data "DRC2" conference next week. In the talk, Ian is going to really hit on the point that "conversation" builds "community" and community builds success.
BTW - "Community" is not just one person or group talking amongst themselves ;). It implies many groups, including competitors, communicating openly in many different roles.
- Don
posted by Donald Smith @ 2:50 PM
1 Comments:
At 5:20 PM,
Chris Aniszczyk (zx) said…
Alright, maybe we can bitch a bit more on the planet to increase the quality of Eclipse ;)
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